About PopTalk
PopTalk is a VoIP service offered by Point of Presence Technologies Inc. (PofP). PofP specializes in the management and support of public and private voice and data networks. With offices from Vancouver to Fredericton, we service over 100 satisfied hotels and student residences across Canada.
We approach every client environment with unique and individually tailored solutions to
ensure their network leverages leading edge technologies, while optimizing efficiency and reliability.
We build it AND support it
Our clients enjoy our unparalleled expertise and excellent service through our turnkey, managed solutions.
Not only do we design, build and implement our systems; we back them with 24/7 monitoring and
seamless bilingual toll-free technical support.
PofP remains innovative and on the cutting edge of technology by staying true to our niche. With a dedicated technical team focused on research and development and our partnership with leading equipment manufacturers such as Polycom, we are proud to deliver a high level of service to clients across the country.
Key Benefits to employing a PopTalk solution:
- Our extensive experience in managing data networks
- Solutions built to meet the needs of your business
- Cost savings over traditional PBX and individual phone lines
- Ring groups ensure calls are sent to multiple extensions, ensuring your clients are more likely to speak to a live person faster. This is an excellent feature for sales and technical support teams. Combined with the IVR voice prompt menu, callers will be presented with a menu of options to quickly direct their call to the appropriate group.
- Your remote offices and mobile users will truly feel united and your clients will be able to reach you and your staff more easily.
- PopTalk is tailored to fit your needs, providing your organization with the telephony features it requires.
- PopTalk has partnered with Polycom to provide its clients with the highest quality of IP phones.
Key features:
- make and receive calls, anywhere, any time
- Break down geographic barriers and unite remote offices
- Select only the features which suit your needs
- Reduce the number of missed calls and missed opportunities
- Equip your road warrior staff with the tools they need to stay in touch with co-workers and clients wherever they may be.
- Voicemail-to-email allows your staff to listen to emails without the need to incur long distance charges and the ability to easily archive or forward voice messages as an email message
- Follow-me ensures your sales, technical and other operational staff never miss an important client call.
- Extension-to-Extension dialing allows your users to simply dial the extension of another staff member and reach them no matter where they are located and without incurring additional long distance charges.
